Privacy agreement

We promise you

This Privacy Policy explains Invanti(Beijing) Technology Co., Ltd. and its affiliates (hereinafter referred to as "Invanti" or "we") information collected and why we collect it, and how you can update, manage, export and delete your information. If we want requesting that you provide certain information in order to verify your identity when using Invanti products or services will be limited to strict compliance with this Privacy Policy and/or our User Terms and Conditions to use this information. For more information, see the product or service part

This Privacy Policy has been designed with your needs in mind; you fully understand our Personal Data Collection and Use Policy, and it is important to be confident that you yourself ultimately have control over the personal information provided to Invanti.

In this Privacy Policy, "personal information" means the information itself or after being linked to other information about an individual that Invanti has access to data that can identify a specific individual. Such personal information may include, but is not limited to, information you provide to us or information, device information, etc. Please read further on the types of information we collect when using our services or products.

By using Invanti products or services, you provide us with your information based on trust. We undertake to comply with applicable laws, such as the Personal Information Protection Act and other laws and regulations (including your local data protection laws) to protect your personal information privacy, confidentiality, and security of information. At the same time, we promise all our employees and agents to fulfill these obligations.

The 5th Wheel APP is the name of the application.

In the end, all we want is to bring the best experience to our users. If you have any concerns about the numbers outlined in this Privacy Policy.

email： privacy@invanti.com

phone： 400-678-1000

Be sure to provide correct contact information then we can get back to you in a timely manner.What information we collect and how we use it.

Categories of Information Collected

We collect information for the purpose of providing better products and services to all our users.

We will only collect information that is necessary for specific, explicit and legitimate purposes and will not proceed further in a manner inconsistent with those purposes

Process information.

We may collect the following types of information (which may or may not be personal information):

a. Information you create or provide to us:

When you are registering a 5th Wheel APP account, you need to provide us with your personal information,including your username, password, mobile phone number (only within China), email,
nickname, gender (non- required),an image you choose to represent yourself, the channel you used to register for this account.

b. Information collected when you use our products and services:

Device Information: Information related to your device. For example, IMEI number, MAC address (Android version only), device model name, device operating system, device type, system and
performance information, device manufacturer information, and network operator.

We may collect and use information such as the 5th Wheel APP account number.

Vehicle Information: Information related to your vehicle. For example, your Bluetooth MAC address, serial number, speed, mileage, battery information, cruise control, taillight settings, power recovery strength, firmware version, body temperature.

Location information (only for certain services/functions): When you use the 5th Wheel APP with the navigation function, the app will collect your location information in the background to show your ride track, your location information is not collected without this feature.

Log Information: Information related to your use of our equipment. For example, we may collect web request information, standard system logs, crash information and other anonymous identifier technologies. This information will be stored locally and will not be sent to us unless you request it. Please note that this information is only used to troubleshoot problems and we will not save it to the server.

Feedback: We will collect feedback after the product is sold. Feedback information will include user feedback questions such as photos, text, contact information, app version, mobile type (iOS or Android), our feedback time. The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable laws. We collect information to provide better products and services for all users.

We may use your personal information for the following purposes:

To provide, process, maintain, improve, develop our goods and/or provide services to you, including after-sales service and customer support, and services provided through the device or website.

Communicate with your equipment, services or any general inquiries (e.g. updates, customer inquiries support, information about our events, notifications) etc. To analyze and develop statistical information related to the use of our products and services to better improve our products and services and to optimize the performance of our equipment.

In addition, it is necessary to store and maintain information about you for the purpose of running our business or fulfilling legal obligations to provide local services without communicating with the server.

Below are more examples of how we use your information, which may contain personal information.

Create your 5th Wheel APP account with Mobile Devices. The personal information collected during the APP account is used to establish the user's personal 5th Wheel APP account and profile page.

Display vehicle information. When the device is connected via Bluetooth, your vehicle information will be displayed then you can check the device information such as speed, mileage, battery information, firmware model and related settings through our app.

Provide location-based services. Your access location is required when using the 5th Wheel APP with track riding function. You can turn this setting off at any time by going into your device settings or by stopping using the app's functionality.

After-sale service provided. If you request after-sales service, we will use your log information. This information will be emailed to the after-sales engineer. Please note that this information is only used to troubleshoot problems then we will not save it to the server.

Direct promotion

With your prior explicit consent, we may use your email address and 5th Wheel APP account to provide you with promotional materials related to Invanti's products and services. We strictly abide by the data of your location

Protection laws (which may contain requirements for independent express consent) will only use your personal information with your prior express consent, or if you have expressed no objection through actions or instructions. You have the right to terminate our use of personal data planned for direct marketing. If you no longer wish to receive certain categories of email, you may do so by emailing privacy@invanti.com.

We do not transfer your personal data to our business partners for direct marketing by our business partners.

Circumstances in which we share your information

With the exceptions below, we will not share your personal information with any company, organization, or individual other than Invanti.

With your prior express consent:

When we obtain your prior express consent, we may from time to time disclose your personal information to the third-party service providers and affiliates listed in this section in accordance with this Privacy Policy and applicable local data (regulations) in order
to provide the information for you request product or service.

In each of the situations described in this section, we ensure that you, Invanti will only share your personal information in accordance with your authorization. Your authorization to Invanti enables sub-processors to process your personal information. You should understand that in any of the circumstances described below, when Invanti shares your personal information with a third-party service provider, Invanti will contractually provide for the third-party practices and obligations to comply with applicable local data protection laws and this Privacy Policy. Invanti contractually ensures that third-party service providers comply with the privacy standards applicable to them in your jurisdiction.

· Your location information. We will use Google Maps to collect your location information (located to the range of the city) so that you can display your cycling track information when using the track cycling feature.

· Important notice information is released. We will send important notices to your email address or application interface as permitted by law. Important information will include recall information, mandatory repairs and maintenance information.

· Google data analytics service. We will use Google's data analytics service to analyze de-identified information to predict measuring product and service trends.

Information sharing between our group and third-party service providers

In order to conduct business operations smoothly and to provide you with the full functionality of our products and services, we may provide other affiliates or our third-party service providers (including our mailing stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotion service providers, agents representing Invanti) disclosures your personal information from time to time. Such third-party service providers may process your personal information on behalf of Invanti, or one or more of the above. If you no longer wish to allow us to share this information, please contact us at: privacy@invanti.com. Please make sure to provide your correct contact information so that we can respond to your request in a timely manner.

In addition, we may share de-personalized information and statistics in aggregate form with third parties (such as advertisers on our website) for business purposes; we may share with them general usage trends of our services, such as when purchasing a certain the number of customers in a particular group of people engaged in certain products or transactions.

For legal reasons

Invanti may disclose your personal information without further consent when required by applicable law.

For the avoidance of doubt, Invanti may collect, use or disclose your personal information without your consent to the extent and to the extent expressly permitted by local data protection laws, in order to protect our rights, protect your safety or the safety of others , when complying with the requirements of local governments and assisting in the investigation of illegal activities, you may disclose your information without your consent.

Security

Invanti's safety measures

We are committed to keeping your personal information safe. To prevent unauthorized access, disclosure or other similar risks, we have put in place a process of reasonable physical, electronic and managerial measures to protect the information we collect from your Invanti products, services and the Invanti website. We will take all reasonable steps to protect your personal information.

For example, when accessing your Invanti account, you may choose to use our two-step verification process for added security. When you send or receive data from Invanti devices to our servers, we ensure that they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.

Your personal information is all stored on secure servers and protected in a controlled facility. We classify your data according to importance and sensitivity and guarantee the highest level of security for your personal information.

During transmission, we use encryption technology to keep your data private.

We have the ability to ensure the continued confidentiality, integrity, availability and recoverability of our processing systems and services.

We have the ability to restore the availability and accessibility of personal data in a timely manner in the event of a physical or technical incident.

We regularly test visits, assess the effectiveness of technical and organizational measures to ensure the safety of processing.

We limit our employees' access to your personal information. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations, and failure to meet these obligations will result in disciplinary action or termination. We also have special access controls for cloud storage. All in all, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that use of the Internet is not always secure, and therefore, we cannot guarantee the security or integrity of any personal information when it is transmitted in both directions over the Internet.

What can you do!

You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone unless that person is duly authorized by you.

Invanti is not responsible for security omissions caused by third parties accessing your personal information due to your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately of any unauthorized use of your account by any other user of the Internet or any other breach of security.

Your assistance will help us protect the privacy of your personal information

Retention policy

We will retain personal information as long as it is necessary to achieve the purpose for which it was collected, or to comply with applicable laws or as required or permitted.

We will retain your information (including your personal information) until it is no longer necessary to provide you with our products or services or until your account is deleted or you choose to reset the product to factory default settings, whichever occurs first ). Note the following examples:

We will delete your information. Deletion means irreversible erasure and you will not be able to recover your information in the future.

Example 1:On some specific products, you reset the device to factory mode and your personal information will be wiped.

You can reset it via the settings option in the app. Please note that a factory reset is irreversible and you need to make sure that you really no longer need to keep this information.

Example 2: If you request to delete your information, your request will be verified as personal and will be deleted within a reasonable time limit.

Example 3: If you log out or delete your 5th Wheel APP account, personal information will be deleted after six months from the date of logout or deletion.

Access other features on your device

Invanti's safety measures

Our apps may access certain features on your device, such as Bluetooth connection status and other features. This information is used to allow these applications to run on your device and to allow you to interact with them. At any time, you can revoke consent by closing the app at the device level or by contacting us at privacy@invanti.com.

You are in control of your information!

control settings

Invanti acknowledges that privacy concerns vary from person to person. Therefore, we provide some examples of how Invanti provides the various ways you can choose to limit the collection, use, disclosure, or processing of your personal information and to control your privacy.

set up:

Turn on or off location access;

Turn on or off other services and features that handle sensitive or personal information.

If you have previously consented to our use of your personal information for the above purposes, you may email us at any time.

Email us at privacy@invanti.com to change your decision.

Access, update or correct your personal information

You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we can process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time period required by applicable data protection law.

We usually provide a copy of your collected personal information free of charge if you request it. If you request additional identical information, we will charge a reasonable fee for actual administrative costs in accordance with applicable laws and regulations.

If you wish to request access to the personal data we hold or if you believe that any information, we hold about you is incorrect or incomplete, please contact us as soon as possible by calling or emailing the email address provided below.

Email: privacy@invanti.com

Phone: 400-678-1000

You have the right to ask us to erase your personal information.

You have the right to request the restriction of the processing of your personal information. You have the right to request not to be the subject of automated processing, including profiling, i.e. automated processing that has legal consequences or similarly serious consequences for you.

You have the right to request that the receipt of your personal information is organized and in a common format that can be transmitted to other data processors.

withdraw consent

You may withdraw your consent to the collection, use and/or disclosure of your personal information in our possession or control by submitting a request.

This can be done via privacy@invanti.com. We will process your request within a reasonable time after your request and will not collect, use and/or disclose your personal information thereafter in accordance with your request.

Please be aware that there are certain legal consequences for your withdrawal of consent. Depending on the extent to which you withdraw your consent to have us process your personal information, this may mean that you cannot enjoy Invanti's products and services.

Data Transmission

Note that data protection laws vary from country to country, and some countries offer more protection than others. Regardless of where your information is processed or transferred, we will apply the same safeguards in accordance with this Privacy Policy. We also comply with certain legal regulations, such as the data transfer requirements in the GDPR.

We would also like to inform you of the technical measures adopted to protect international data transfers:

We use encryption technology to keep your data private during transmission.

our ability to ensure the continued confidentiality, integrity, availability and recoverability of our processing systems and services;

our ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;

We regularly conduct test evaluations and evaluate the effectiveness of technical and organizational measures to ensure safe processing.

The following are practical self-check measures that we strongly recommend you pay attention to and review regularly:

Safe and compromised accounts

1. Help with compromised accounts

2. Help with hacked accounts

help my compromised account

If your account is compromised but can still be logged in, this page will help you secure your account and stop harmful behavior.

If you are unable to log into your account, please file a support request at privacy@invanti.com for assistance.

Has my account been compromised?

Have you:

See unintentional direct messages sent from your account

Receive a notification from us that your account may have been compromised

Receive a notification from us that your account information has changed, but you haven't changed it

Notice that your password is no longer valid, you will be prompted to reset it

If you answered "yes" to any of the above, follow these steps:

1. Change password

Please change your password now from the Passwords tab in Settings, or click Request Password Reset. Please choose a strong password that you have not used before. If you can't log in, your account may have been hacked.

2. Keep Your Email Address Safe

Make sure the email address connected to your account is secure and that you are the only one with access to it. You can change your email address in the app, then visit the Account Settings tab.

Your account should now be safe, and then you should not see unexpected account behavior going on. If you are still experiencing this issue, please file a support request for assistance.

Protect your account with simple precautions

If your account is compromised, please take the following extra precautions:

Scan your computer for viruses and malware, especially if you continue to be notified of unauthorized account behavior after changing your password.

Install security patches for your operating system and applications

Always use strong new passwords that you don't use elsewhere and are hard to guess.

Consider using login authentication. Rather than relying solely on passwords, login verification introduces a second check to ensure that you and only you can access your account.

How was the account compromised? (Did someone hack my account?)

If you deliver your username and password to a malicious third-party application or website, or if your account is vulnerable due to a weak password, or if a virus or malware on your computer is collecting passwords, or if you are under attack on a compromised network, all of the above situations may lead to account damage.

Accidental updates don't always mean your account has been hacked. Occasionally, third-party applications may have glitches that cause unexpected behavior. If you notice strange behavior, changing your password and/or disconnecting will terminate the behavior as the app will no longer be able to access your account.

help my hacked account

If you think you've been hacked and can't log in to your account with your username and password, follow these two steps:

1. Request a password reset

Request an email to reset your password via the password reset form.Try entering your username and email address, and make sure to check the reset email in the address associated with your account.If you are able to log in after resetting your password, please check that your account is not compromised and re-protect your account.

2. If you still need help, please contact support

If you are still unable to log in, please contact us by submitting a support request by emailing privacy@invanti.com.

While we do our best to ensure that your data is transmitted securely, we would like to explain to you that there is still a risk of data leakage exists, as follows:

While we are using the best policies to keep your information safe, if you believe your information has been compromised, this may arise the following situations:

Received spam/messages from unknown sources.

You may receive phishing emails or other emails that try to trick you.

Videos you share are posted to other public sharing sites.

Other regulations

minor

We believe it is the parent's responsibility to monitor children's use of our products and services. However, our policies do not require obtaining personal information from minors or sending any promotional materials to such groups of people.

Invanti does not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to Invanti without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any applicable Invanti services.

priority

If you agree to the applicable User Agreement and there is an inconsistency between such User Agreement and this Privacy Policy, such User Agreement will govern.

Updates to Privacy Policy

We conduct periodic reviews of this Privacy Policy and we may update this Privacy Policy to reflect changes in our information practices.

If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by posting it on all Invanti websites or via your mobile device so you can understand what information we collect and how we use this information. Such privacy policy changes will apply from the effective date specified in the notice or website.

You are advised to check this page regularly for the latest information on our privacy practices. Your continued use of the Products and Services on your mobile phone and/or any other device will be deemed acceptance of the updated Privacy Policy. We will ask for your consent again when we collect more personal information from you or when we wish to use or disclose your personal information for a new purpose.

Invanti (Beijing) Technology Co., Ltd.

Email: privacy@invanti.com

Phone: 400-678-1000

Thank you for taking the time to understand our Privacy Policy!