Privacy policy

We promise you

        This Privacy Policy explains yingfandi (Beijing) Information collected by The Company and its affiliates (hereinafter referred to as "INFanti" or "we") and why we collect it, and how you can update, manage, export and delete your information. If we ask you for certain information, To verify your identity when using Infanti products or services is limited to strictly complying with this Privacy Policy and/Or our user terms and conditions for using this information. See the Products or Services section for more information.

        This privacy policy is designed with your needs in mind; It is vital that you fully understand our personal data collection and use policies and ensure that you ultimately have control over the personal information you provide to Infanti.

        In this privacy policy, "Personal information" Refers to data that identifies a particular individual in connection with the information itself or other information about the individual to which Infanti has access. Such personal information may include but is not limited to the information you provide to us or upload to us, device information, etc. Please read further about the types of information we collect when using our services or products.

        By using infanti products or services, you provide us with your information based on trust. We undertake to comply with applicable laws,
Such as the Personal Information Protection Act and other laws and regulations (including your local data protection laws) to protect your personal information
Privacy, confidentiality and security of information. At the same time, we commit all our employees and agents to fulfill these obligations.
Five rounds to travel（5th Wheel） APP Is the application name.

        At the end of the day, all we want is the best experience for our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact us.

        email： support@invanti.com

        phone： 400-678-1000

        Please be sure to provide correct contact information, So that we can get back to you in time.

        What information do we collect and how do we use it

    
        Type of information collected

    
        We collect information, The goal is to provide better products and services to all users who use us.

    
        We will only collect information necessary for specific, clear and lawful purposes, Information will not be further processed in a manner inconsistent with these purposes.

        We may collect the following types of information (which may or may not be personal information) :

        ;a.Information you create or provide to us:

        When you create a five-wheel ride（ 5th Wheel） APP Account, you will provide us with your personal information, including your username, password, Mobile phone number(Within China only)、 Email, nickname, gender (not required), image you choose to represent yourself, The channel you use for this account registration.
        b.Information you collect when using our products and services:
        Equipment information: Information related to your device. For example, IMEI Serial number、 MAC Address (onlyAndroid Version), device model name, device operating system, device type, system and performance information, Equipment manufacturers and network operators we may collect and use information such as five-wheel travel（5th Wheel） APP Account number and other information.
        Vehicle Information: Information related to your vehicle. For example, your Bluetooth MAC Address, Serial number, speed, range, battery information, cruise control, taillight Settings, power recovery strength, firmware version, Body temperature.
        Location information (for specific services only/Function) : When you use five wheels to travel（5th Wheel） APP When there is a navigation flow in the application, the application will collect your location information in the background, Used to show your cycling track, If you do not use this feature, your location information is not collected.
        Log message: Information relating to your use of our equipment. For example, we can collect network request information, standard system logs, crash information, and other anonymous identifier techniques. This information will be kept locally and will not be sent to us unless you request it. Please note that, This information is only used to solve problems, We don't save to the server.
        Feedback information: We will collect feedback after the product is sold. Feedback will include user feedback questions such as photos, text, contact information, application version, movement type（iOS or Android）、 Our feedback time. The purpose of collecting personal information is to provide you with products and/Or services, and ensure that we comply with applicable laws.

         We collect information, To provide better products and services for all users.

         We may use your personal information for the following purposes:

         Provide, handle, maintain, improve, develop our merchandise and/Or services provided to you, including after-sales service and customer support, And services provided through devices or websites.

        Contact you about your equipment, services or any general enquiries (e.g. updates, customer enquiry support, Information and notices about our activities). Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

Optimize equipment performance.

        Store and maintain information related to you for our use in conducting our business or fulfilling our legal obligations

        Provide local services without communicating with the server.

        Regarding how we use your information, which may include personal information, More examples are provided below.

        Create your five round trip（ 5th Wheel） APP Account. Create five rounds of travel through mobile devices（5th Wheel）APP The personal information collected during the account is used to establish the user's personal five-round trip (5th Wheel） APP Accounts and information pages.

        Display vehicle information. When the device is connected via Bluetooth, your vehicle information will be displayed, You can check device information such as speed, range, battery information, firmware model and related Settings through our application.

        Provide location-based services. When using five wheels to travel（5th Wheel） APP PRO The application has a track riding feature that requires your access location. You can turn this setting off at any time by going to device Settings or stopping using the application functionality.

        Provide after-sales service. If you require after-sale service, We will use your log information. This information will be sent to the after-sales engineer via email. Please note that this information is only used to resolve the problem and we do not save it to the server.

Direct marketing
        With your express prior consent, We may use your email address for five rounds of travel（ 5th Wheel）APP The account provides you with promotional materials related to infanti's products and services. We strictly comply with the data protection laws of your location(May contain requirements for independent express consent)， Your personal information will only be used with your express prior consent or when you do not object by conduct or instruction. You have the right to terminate our use of personal data for direct marketing purposes. If you no longer wish to receive certain types of email, you can do so by sending an email tosupport@invanti.com，We will not transfer your personal data to our business partners for direct promotion by our business partners
wide。

We share information about your situation

        With the following exceptions, We will not share your personal information with any company, organization, or individual other than IfANTI.

Subject to your express prior consent:

        When we obtain your prior express consent, We may from time to time use this Privacy Policy and applicable local data (regulations)Disclose your personal Information to third party service providers and affiliates listed in this section, In order to provide the product or service you requested.

        In all cases described in this section, we ensure that you, Infanti will only share your personal information based on your authorization. Your authorization of Infanti will enable a secondary processor to process your personal information. You should understand that in any of the circumstances described below, when INFanti shares your personal information with third party service providers, Infanti will set forth the practices and obligations of third parties through the contract to comply with applicable local data protection laws and this Privacy Policy. Infanti contractually ensures that third party service providers comply with the privacy standards applicable to them in your jurisdiction.

        · Your location information. We will use Google Maps to collect your location information (location to the city area) so that
you can display your cycling information when using the tracked cycling feature.

        ·Release important notification information. We will send important notifications permitted by law to your email address or application world surface. Important information will include recall information, mandatory repair and maintenance information.

        ·Google data analytics. We will use Google Data Analytics services to analyze the de-labeling of personal information to predict the development trend of products and services.

Information sharing between our group and third party service providers
        In order to run a successful business, In order to provide you with the full functionality of the products and services, we may from time to time to other affiliates or our third party service providers (including our mail stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, Advertising and promotion service provider, agent representing INFanti) disclose your personal information. Such third party service providers may process your personal information on behalf of Infanti or one or more of the above. If you no longer wish to allow us to share this information, Please send an email tosupport@invanti.com Contact us. Please make sure to provide your correct contact information so that we can respond to your request in a timely manner. In addition, we may communicate with third parties (such as advertisers on our sites) in the form of aggregation. Sharing depersonalised information and statistics for commercial purposes; We may share with it general usage trends for our services, such as the number of customers among certain groups of people who buy certain products or engage in certain transactions。

For legal reasons
        In applying the requirements of law, Infanti may disclose your personal information without further consent. For the avoidance of doubt, Infanti may collect, use or disclose your personal information without your consent to the extent and to the extent expressly permitted by local data protection laws. To protect our rights, Disclose your information without your consent to protect your safety or the safety of others, comply with local government < BR> requests, and assist in investigations of illegal activities.

security

    ​    Infanti security measures

    ​    ​We promise to keep your personal information safe. To prevent unauthorized access, Disclosure or other similar risks, we have put in place reasonable physical, electronic and administrative procedures to protect the information we collect from your INFanti products, services and the Infanti website. We will take all reasonable steps to protect your personal information.

    ​    ​For example, when accessing your Infanti account, You can choose to use our two-step verification process for increased security. When you send or receive data from an Infanti device to our servers, we ensure that secure sockets layer is used（“SSL”） And other algorithms to encrypt them.

    ​    ​Your personal information is all stored on secure servers, And protected in controlled facilities. We classify your data according to importance and sensitivity, and ensure that your personal information has the highest level of security.

    ​    ​In transit, We use encryption to keep your data private. </span>

    ​    ​We have the ability to ensure the ongoing confidentiality, integrity, Availability and recoverability.

    ​    ​We have the ability, in the event of a physical or technical accident, Restore the availability and accessibility of personal data in a timely manner.

    ​    ​We regularly test interviews, Assess the effectiveness of technical and organizational measures to ensure the safety of treatment measures.

    ​    ​We restrict our employees' access to your personal information. We guarantee that employees and third party service providers who help provide products and services to you by accessing this information have strict contractual obligations of confidentiality. Failure to comply with these obligations may result in disciplinary action or termination of cooperation. We also have special access controls for cloud storage. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

    ​    ​We will take all practicable steps to protect your personal information. However, You should be aware that Internet use is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information transmitted in both directions over the Internet.

您能做什么！

    ​    ​You may do so by not disclosing information to any person (unless that person is formally authorized by you) Disclose your login password or account information to play a role in protecting the security of your personal information.

    ​    ​Ifty shall not be liable for security breaches caused by third parties' access to your personal information due to your failure to maintain the confidentiality of your personal information. Notwithstanding the foregoing, unauthorized use of your account by any other user of the Internet occursOr any other security breach, You must inform us immediately. Your assistance will help us protect the privacy of your personal information.

Retention policies

    ​    If it is necessary for the purpose of collecting information, Or as required or permitted by applicable law, we will retain personal information at all times.

    ​    ​We will retain your information (including your personal information) Until it is no longer necessary to provide our products or services to you or until your account is deleted or you elect to reset the products to factory default Settings (whichever occurs first). Please note the following example we will delete your information. Deletion means irreversible erasure and you will not be able to recover your information in the future.

    ​    ​example 1： On certain products, you reset the device to exit mode and your personal information will be erased. You can reset through the Settings option in the application. Please note that restoring factory Settings is not reversible and you need to ensure that you do not need to retain this information.

    ​    ​example 2： If you request to delete your information, Your request will be verified as made by me and will be removed within a reasonable time limit.
    ​    ​example 3： If you cancel or delete your five round trip (5th Wheel） APP Account, personal information will be deleted six months after the date of cancellation or deletion.

Access other functions on your device

    ​    ​Our application may access certain functions on your device, Such as Bluetooth connection status and other functions. These messages are used to allow these applications to run on your device and allow you to interact with them. At any time, you can close the application at the device level through
or through support@invanti.com Contact us to revoke the permit.
You can control your information!

Control Settings

        Infanti acknowledges that privacy concerns vary from person to person. As a result, We have provided examples of the various ways in which Infanti offers you the option to limit the collection, use, disclosure or processing of your personal information, And control your privacy Settings:
        · Turn on or off location access;
        · Log in or log out for five rounds (5th Wheel） APP account；
        · Turn on or off other services and features that process sensitive or personal information.

        If you have previously consented to us using your personal information for the above purposes, You can always send it in writing or to the mailbox：support@invanti.com 

        Contact us by email to change your decision.

        Access, Update or correct your personal information

        You have the right to request access to and / Or correct any personal information we hold about you. When you update your personal information, before we process your request, You will be asked to verify your identity. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time required by the applicable Data Protection Law. Upon your request, We usually provide a copy of your personal information collected free of charge. If you request additional identical information, we will comply with applicable laws and regulations, A reasonable fee for actual administrative costs may be charged. If you wish to request access to personal data held by us or if you believe that any information we hold about you is incorrect or incomplete, Please contact us by phone or email us to the email address provided below as soon as possible.

        email： support@invanti.com

        phone： 400-678-1000

        You have the right to ask us to erase your personal information.
        You have the right to request restrictions on the processing of your personal information.
        You have the right not to be automatically processed as a subject of data, Including user portraits, That is, automatic processing actions that have legal consequences or similar serious effects on you.
        You have the right to request that the personal information received from you is organized, And it can be transmitted to other data processors in a common format。

Cancel the agree
        By submitting a request, Revoke consent to collection, use and / Or disclose your personal information that we possess or control. This can be done by support@invanti.com Perform related operations. We will process your request within a reasonable time after you make it, and will no longer collect, use and based on your request/ Or disclose your personal information.

Please note that your withdrawal of consent may result in certain legal consequences. Depending on the extent to which you rescind your consent to allow us to process your personal information,
This may mean that you cannot enjoy the products and services of Infanti.

The data transfer
        Please note that data protection laws vary from country to country, Some countries offer more protection than others. No matter where your information is processed or transmitted, we will take the same protective measures in accordance with this Privacy Policy. We will also comply with certain legal requirements such as GDPR Data transfer requirements in the.

        We would also like to inform you of the technical measures adopted to protect international data transmission:
        We use encryption technology to keep your data secret during transmission.
                We have the ability to ensure the ongoing confidentiality of processing systems and services, Integrity, availability and recoverability;
        We have the ability to restore availability and access to personal data in a timely manner in the event of a physical or technical incident;
        We regularly conduct test evaluations and evaluate the effectiveness of technical and organizational measures, To ensure the security of processing.

        Here are some practical self-examination measures that we strongly encourage you to pay attention to and review regularly:
        Security and compromised accounts
        1.Help with compromised accounts
        2.Help hacked accounts

        Help me with my compromised account

        If your account has been compromised but you can still log in, This page will help you protect your account and prevent harmful behavior. If you are unable to log in to your account, please contact support@invanti.com Make a support request for help.

Has my account been compromised?

        Do you have any：
        See unintentional direct messages sent from your account
        Receive our notification that your account may have been compromised
        Receiving our notification that your account information has been changed, But you didn't change it
        Note that your password is no longer valid and you will be prompted to reset it

If you answered "Yes" to any of the above, perform the following steps:
        1.Change password
        Please immediately click "Password" TAB to change the password, or click Request Password Reset. Please select a strong password that you have not used before. If you are unable to log in, your account may have been hacked.
        2.Make sure your email address is secure
        Make sure the email address connected to your account is secure, And you're the only one with access to that address. You can change your email address in the app and then access the Account Settings TAB.

        Your account should now be secure, And you should not see unexpected account behavior going on. If you are still experiencing this problem, make a support request for help.

        Protect your account with simple precautions

        If your account has been compromised, Please take the following additional precautions:
        Scan your computer for viruses and malware, Especially if you continue to be notified of unauthorized account behavior after changing your password.

        Install security patches for your operating system and applications.
        Always use powerful new passwords that you don't use anywhere else, And it's hard to guess. Consider using login authentication. Rather than relying solely on the password, login authentication introduces a second check to ensure that you and only you have access to your account.

How was the account compromised? Did someone hack my account? ）
        If you deliver your username and password to a malicious third party application or website, Or if your account is vulnerable because of weak passwords, or if a virus or malware on your computer is collecting passwords, or if you are on a compromised network, all of these can cause account damage problems.

        Unexpected updates don't always mean that your account has been hacked. Sometimes, third-party applications can have glitches that cause unexpected behavior to occur. If you notice strange behavior, change the password and/Or disconnecting will terminate the behavior becauseThe application will no longer be able to access your account.

Help my hacked account

If you think you have been hacked and cannot log into your account using your username and password, Perform the following two steps:
        1.Requesting a password reset
            Request E-mail to reset the password through the password reset form.
Try entering your user name and email address, And be sure to check the reset email in the address associated with your account.
If you are able to log in after resetting your password, check if your account has been compromised and re-secure your account.
        2.If you still need help, Please contact support.
            If you are still unable to log in, Please pass to support@invanti.com Contact us by email to submit a support request. While we will do our best to ensure secure transmission of your data, we also want to explain to you that there is still a risk of data leakage, Here are the details: If you believe that your information has been compromised while we are using the best practices to protect your information, The following situations may occur:
            Received spam from an unknown source/message。
            You may receive phishing emails or other messages that try to trick you.
            The video you share is published to other public sharing sites.

In case of access to third party services, we may access third party SDK services and share some of your information collected by us in accordance with this Policy with such third party service providers to improve customer service and user experience.

At present, the third-party service providers we access mainly include the following types:
        1. Obtain device location permission and collect device information and log information with your consent；
        2. It is used to optimize product performance, including improving hardware network capacity, reducing server cost, and functional hot repair；

Other provisions
        minors
        We believe it is the responsibility of parents to monitor their children's use of our products and services. However, it is not our policy to obtain the personal information of minors or to send any promotional materials to such persons.Infanti will not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to Infanti without their prior consent, Please contact us to ensure that such personal information is deleted and that minors unsubscribe from any applicable INFanti services.

priorities

        If you agree to the applicable user agreement, In case of any inconsistency between such user Agreement and this Privacy Policy, such user Agreement shall prevail.

Privacy Policy updates

        We conduct periodic reviews of our privacy policy to reflect changes in our information practices, We may update this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified for your account) or on all INFanti websites or via mobile devices, That way you can see the information we collect and how we use it. Such privacy Policy changes will apply from the effective date specified in the notice or site. We recommend that you check this page regularly for the latest information on our privacy practices. You continue to use the Products and the Website, Mobile phones and/or
Any other service on any device, Will be deemed to accept the updated Privacy Policy. When we collect more personal Information from you or we wish to use or disclose your personal information for new purposes, we will ask for your consent again.

Contact us
Infanti (Beijing) Technology Co., LTD
emial： support@invanti.com
phone： 400-678-1000
Thank you for taking the time to learn about our privacy policy!